McDonald's Makes New Staff Appointments; Runs Out Of Bottled Water And Milkshakes In England, Scotland And Wales
McDonald's Corp is promoting its US marketing chief as the burger chain seeks to push growth to younger customers through digital sales.
Morgan Flatley, who helped launch McDonald's "Famous Orders" campaign with pop stars including South Korean boy band BTS and rapper Saweetie, will become global chief marketing officer beginning November 1.
To take over her position running US marketing, the company hired Tariq Hassan, currently chief marketing officer at Petco Inc, McDonald's said in a company-wide note seen by Reuters.
The Chicago-based company rolled out MyMcDonald's Rewards in the United States on July 8 as fast-food chains have raced to launch loyalty programmes to spur sales, mine a trove of customer data, reach younger consumers and give people more ways to order.
New UK And Ireland CEO
Flatley takes over global marketing from Alistair Macrow, who will become chief executive officer of the UK and Ireland.
McDonald's Runs Out Of Bottled Water And Milkshakes In England, Scotland And Wales
In other McDonald's news, the fast food chain has run out of bottled water and milkshakes in all of its 1,250 outlets across England, Scotland and Wales as a result of supply chain problems.
The Irish Times quotes a spokesperson as saying that the group is "working hard to return these items to the menu", and, "Like most retailers, we are currently experiencing some supply chain issues, impacting the availability of a small number of products.
"Bottled drinks and milkshakes are temporarily unavailable in restaurants across England, Scotland and Wales.
"We apologise for any inconvenience, and thank our customers for their continued patience."
ROI And NI Not Impacted
However, according to The Irish News, a McDonald's spokesperson told The Irish News that the fast food chain's outlets in the Republic of Ireland and Northern Ireland have not been impacted by the same supply chain problems that its English, Scottish and Welsh outlets are experiencing.
Issues In Other Fast Food Chains
The news of the McDonald's supply problems in England, Scotland and Wales follows news from last week that fast food chain Nando's had been forced to temporarily close over 40 outlets in Britain to staff shortages hitting its chicken supply chain, and the Nando's news came a week after KFC said that it was struggling to stock some items or use its normal packaging due to disruptions in recent weeks.
Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.