The Camden Court Takes on the 4 Star Market
Published on Sep 5 2014 12:55 PM in Hotel
The Camden Court Hotel, Dublin has been accredited with its fourth star following extensive investment in both its facilities and service levels.
The hotel, which is situated between Harcourt Street and Camden Street, was established in 1998 and is a popular hotel choice in the city for both leisure and corporate markets locally and internationally.
In recent years, the expectation level of the corporate and leisure visitor has grown with increased demand for technology and personalised service offerings. This meant that hotels, particularly independent hotels, have had to step up their game to succeed in a highly competitive market place and more particularly in the demanding corporate sector. The Camden Court hotel strived to offer a four star standard service and general manager, Stephen Hanna comments, "In 2006, we initiated a €10m refurbishment with a new restaurant and conference centre. This investment ensured that we thrived during the recession. Our competitive advantage during this time also gave the team the opportunity to focus on offering great value for money whilst continuously exceeding client expectation levels. It was a combination of both of these elements which has now put us in the enviable position of exceeding our former three star classification.” More recently, in 2014 the hotel underwent a further €3m investment which consisted of a re-design of the bedrooms, a state of the art technology and internet roll out and an extensive staff training programme. “Although the improved aesthetics have played an imperative part in our four star award,” Hanna continues, “the most integral part of this upgrade is having focussed our strategy on understanding our consumer and potential consumer needs and reacting to these needs by incorporating their feedback into our future services and offerings.” The Camden Court Hotel offers guests everything they expect in a four star venue, including a leisure centre, conference facilities, two separate dining areas and complimentary parking. The hotel has 251 bedrooms comprising of a mixture of standard, suites and family rooms.