General Industry

British Airways Settles Case Brought By Customers And Staff Affected By 2018 Data Breach

By Dave Simpson
British Airways Settles Case Brought By Customers And Staff Affected By 2018 Data Breach

British Airways has settled a case brought by customers and staff who were affected by a massive 2018 data breach that led to personal information being leaked, the court-appointed lead solicitors in the case have said.

Confidential Settlement

Law firm PGMBM said that those affected by the data leak will receive a confidential settlement following mediation with British Airways. The resolution does not include any admission of liability by the airline, it added.

420,000 People Affected

British Airways, which is owned by International Airlines Group (IAG), revealed a breach of its security systems in 2018 that caused the personal data of 420,000 staff and customers to be leaked.

Pleased

British Airways said in an e-mailed statement that it is pleased that it has been able to settle the group action.

£20m Fine

In October, Britain's Information Commissioner's Office fined British Airways £20 million - the data protection watchdog's biggest such penalty at the time - for failing to protect the personal and financial details of its customers.

News by Reuters, edited by Hospitality Ireland. Click subscribe to sign up for the Hospitality Ireland print edition.

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