The Co. Antrim village of Glenarm has retained its WorldHost Destination status in recognition of the area’s beauty, customer service and visitor experience.
The village was first awarded WorldHost Recognised Destination Village status in February 2016, and following further WorldHost training carried out by businesses in the village over the past year, Glenarm has been re-awarded the accolade by Tourism Northern Ireland for 2018.
The initiative can apply to a city, town, tourist resort or shopping centre. It is designed to help attract new visitors to an area and build a profile as a tourist destination, which in turn will deliver a boost to the local economy.
The award was the result of successful collaboration between Glenarm Tourism, Mid and East Antrim Borough Council and Carrickfergus Enterprise, who offered a wide variety of WorldHost training courses to businesses throughout the Borough.
These covered everything from specialist customer service for people from different cultures and with disabilities to sales training and being an ambassador for your local area.
Mayor of Mid and East Antrim Paul Reid commented, “Situated along the Causeway Coastal Route, recently voted by Lonely Planet as the number one region in the world to visit in 2018, Glenarm has much to offer as a popular destination for visitors to stop at as they tour this beautiful stretch of coastline.”
© 2018 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.