General Industry

Guinness Partners With Threshold To Set Up Helpline For Hospitality Sector Workers

By Dave Simpson
Guinness Partners With Threshold To Set Up Helpline For Hospitality Sector Workers

Guinness's €1.5 million fund to provide support to communities affected by COVID-19 in Ireland has financed a new dedicated freephone helpline to support workers in the hospitality sector who have been impacted by the COVID-19 crisis. The helpline, which was launched on Friday March 27, was established by national housing charity Threshold.

The service will provide tailored advice to anyone in the hospitality sector who is concerned about their ability to pay rent as a result of their income being impacted by the COVID-19 crisis. It will offer advice and guidance to those who contact it about their tenancy, including negotiation with landlords.

The helpline phone number is 1800 77 88 99. Alternatively, the service is available via e-mail. The e-mail address is [email protected]. Further details are available at

"Committed To Help And Advise"

Threshold CEO John-Mark McCafferty commented, "As the only charity in Ireland specialising in the private rented sector, we advise and assist tenants across the range of issues, mediating and negotiating with landlords, ensuring renters get access to housing supports and protecting tenancies. During this difficult time, we know that people are very worried and anxious. Threshold is committed to help and advise people who have recently lost jobs or working hours, have lost income as a result, and who are concerned about paying rent and holding on to their rented homes.

"Guinness's support for Threshold's work through the dedicated freephone helpline is much needed, hugely appreciated and is a great example of services and businesses working together to best help those most in need. As a charity, we are dependent on the generosity of others and, in this regard, we are incredibly grateful for Guinness's support. This means that we have the ability to advise and assist the growing number of people who rent and who are affected by the COVID-19 crisis."

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