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TUI Cancels All Lapland Holidays For Irish And British Customers

Published on Nov 11 2020 10:43 AM in General Industry tagged: Trending Posts / TUI

TUI Cancels All Lapland Holidays For Irish And British Customers

Holiday company TUI has cancelled all Lapland holidays for Irish and British customers this winter due to the continuing COVID-19 pandemic.

"Incredibly Difficult Decision"

As reported by The Irish Examiner, TUI said in a statement, "TUI UK and Ireland today regrets to confirm it has made the incredibly difficult decision to suspend holidays to Lapland this winter due to the continued uncertainty surrounding travel and the unprecedented impact of COVID-19.

"Visiting Santa is a truly magical, once-in-a-lifetime family experience, and TUI has worked extremely hard in recent months to try to ensure it can keep the magic alive and guarantee children and their parents a safe and enjoyable holiday.

"However, with the rapidly evolving travel environment and a COVID test soon to be mandatory for Finland, TUI UK and Ireland has decided that, on this occasion, it would not be able to deliver on this promise and wanted to remove uncertainty for families."

Options For Affected Customers

TUI said that it plans to resume Lapland trips next winter and that customers whose trips for this year have been cancelled can rebook for next year, take a refund credit note with a "generous incentive" or get a cash refund.

© 2020 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.

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