Accor Bets On Online Medicine For Hotel Rebound

By Dave Simpson
Accor Bets On Online Medicine For Hotel Rebound

France's Accor, which runs hotels such as Ibis and Movenpick, said on Friday May 15 that it will offer its clients free access to online medical consultations run by insurer AXA as it prepares for a recovery from the coronavirus crisis.

France's tourism sector, which accounts for almost 8% of economic output, has been hammered by the pandemic, although companies are implementing schemes to encourage people to eventually return.

Accor and Axa said in a statement that their programme will be operational from July.

"This initiative combined with our...enhanced hygiene protocols will be key to rediscover the love of travel," said Sebastien Bazin, chairman and CEO of Accor.

Accor guests will get free access to the medical network and online consultations run by French insurer AXA. Eventual face-to-face consultations or medications will be charged to clients, according to the agreement.


Surge In Online Medical Consultations

In France, 95% of hotels are still closed, although countries around the world are slowly easing lockdown measures aimed at preventing the spread of the coronavirus.

The pandemic has driven a surge in the use of online medical consultations across many countries as the virus threat has led to some anxiety among patients amid worries that seeing a doctor in person could expose them to infection.

On Thursday May 14, France on Thursday announced measures worth €18 billion to support the tourism industry.

News by Reuters, edited by Hospitality Ireland. Click subscribe to sign up for the Hospitality Ireland print edition.