The Cork International Hotel has been recognised by the Irish Hotels Federation (IHF) for excellence in recruiting, retaining and developing its staff members.
The four-star hotel is the winner of the Intermediate Hotels category at the national Quality Employer Awards 2022.
The awards showcase hotels and guesthouses that excel in employee recruitment and selection, engagement, career development and achievements, and innovative initiatives in human resource management and development.
The Cork International Hotel is a member of Trigon Hotels and currently employs 115 people. It said that it is passionate about engaging with its staff members and supporting them to reach their full potential, and that it has successfully introduced initiatives to reduce the turnover of new staff members, including appointing ambassadors and tailoring training programmes to cater to team members with different abilities. It added that it also offers flexible hours that suit all demographics, from students to parents and those wishing to return to the workplace.
Statement By Strategic Director Of Human Resources At Trigon Hotels
The strategic director of human resources at Trigon Hotels, Kathleen Linehan, stated, “The ability to recruit, develop, empower and retain great people is vital in the hospitality industry. We take great pride in our team members, and this award is for them. It is important that everyone has a voice, and we aim to engage, motivate and inspire our team members. In fact, some of our most successful initiatives, like the onboarding ambassadors, have been suggested during our focus group meetings. Our door is always open, and team members frequently come to us for a chat, support and advice.”
Statement By General Manager Of The Cork International Hotel
The general manager of the Cork International Hotel, Carmel Lonergan, stated, “It is always wonderful to receive awards and recognition, especially when it concerns our staff. It is so important to us that our team members feel supported and valued. We hold monthly team meetings, employee-of-the-month awards, and we celebrate new starters on our internal platform. Overall, there is a very low rate of absenteeism, and our attendance figures score very high.”
© 2022 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.