Hotel

Marriott Says Its Group Bookings Pace Is Down 57%; Records Quarterly And Full-Year Losses

By Dave Simpson
Marriott Says Its Group Bookings Pace Is Down 57%; Records Quarterly And Full-Year Losses

Marriott has said that the pace of its group bookings is down 57% in 2021 from the end of 2019, after a COVID-19-pandemic-driven collapse in travel pushed the hotel chain to both a Q4 2020 loss and its first full-year loss in more than a decade.

Hotel occupancy rates have recovered from the pandemic lows hit last year, but the emergence of new variants of COVID-19 has cast a shadow on the recovery of the hospitality industry.

Analysts expect a wider rollout of COVID-19 vaccines later this year to first aid a rebound in leisure travel, leaving business travel-reliant hotel chains such as Marriott struggling for longer.

Marriott said that the pace of bookings for its group business, which makes up approximately 20% of its annual room nights, has improved for the second half of 2021 to being down by between 25% and 30%.

"On the group front, [cancellations] have slowed for the second half of 2021, and they are at normal levels for 2022," Marriott group president, consumer operations Stephanie Linnartz said.

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Marriott's results come days after the death of its chief executive officer, Arne Sorenson. The company is expected to announce a new CEO in the next two weeks.

Q4 Statistics

Marriott's fourth-quarter revenue plunged by 60% to $2.17 billion, missing analysts' estimates of $2.40 billion, according to Refinitiv IBES data.

The company's quarterly net loss was $164 million, compared with a profit of $279 million a year earlier.

Annual Net Loss

The company posted an annual net loss of $267 million, which was its first annual net loss since 2009.

Stock

Stock in Marriott, which owns the St. Regis and the Ritz-Carlton hotel chains, has fallen by approximately 9% in the past 12 months.

News by Reuters, edited by Hospitality Ireland. Click subscribe to sign up for the Hospitality Ireland print edition.