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Metropole Hotel In Cork Gets New Concierge

By Dave Simpson

Trigon Hotels has announced the appointment of Eamonn Cassidy as the new concierge of the Metropole Hotel, in the heart of Cork City.

Statement By General Manager

The general manager of the Metropole Hotel, Roger Russell, said, “I am delighted to welcome Eamonn Cassidy to our team. The concierge is an important role for the hotel, and is one that is not offered by a lot of other hotels in the region. Eamonn is often the first person guests meet and the last person they see before they leave. We wanted to ensure that the guests walk away with a positive experience of the hotel, and I am confident that Eamonn will succeed in this role.”

Statements By Cassidy

Cassidy stated, “My goal as concierge at the Metropole Hotel is to make sure that guests leave the hotel relaxed and having enjoyed their stay. I find happiness in doing the small things that make their trip memorable, from answering any questions they may have about Cork to bringing their bags to their room.

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“I’d love to welcome our president, Michael D Higgins. He is a proud Irish man, and I admire his intelligence, knowledge and Irish culture. He reminds me of a different time.”

He continued, “In an ideal world, free public transport would be amazing. We have students from Malta working with us here, and back home they pay €20 for travel for the year. It would incentivise people to use public transport and combat traffic in the city.

“I start work in the afternoons, so I can meet all our guests on check-in at the hotel.”

He added, “I once assisted someone who was drowning. I had the knowledge to help, and my wife is a lifeguard. I have since completed first-aid training. I would encourage everyone to do so, as you never know when resuscitation skills may be needed.”

© 2022 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.

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