Sligo Park Hotel Complete Fáilte Ireland’s Accredited Services Excellence Programme
The Sligo Park Hotel has become the first venue in Sligo to complete Fáilte Ireland’s Accredited Services Excellence Programme. The programme is aimed at helping tourism businesses reach the highest standards in customer care.
Speaking at the presentation of the Accreditation, Eva Costello, Wild Atlantic Way team manager at Fáilte Ireland said, "The Accredited Service Excellence Programme is aimed at helping tourism businesses strengthen competitiveness and to help differentiate Ireland from its international competitors as a location where the customer is at the centre of everything a business will do. It provides an opportunity for the Irish tourism industry to be recognised for 'best in class' customer service and great visitor experiences, and we are delighted to present the Sligo Park Hotel with their accreditation."
"Testament Of The Hard Work"
Meanwhile, Sligo Park Hotel general manager Gerard Moore commented, "[This] accreditation from Fáilte Ireland is testament of the hard work and dedication of our knowledgeable and professional team. We pride ourselves at the Sligo Park Hotel in ensuring that the guest is at the centre of everything we do. Over 40 members of staff completed the Accredited Services Excellence Programme and it has helped to reinforce our values of providing excellence in customer service and going that extra mile for each and every one of our guests."
© 2018 Hospitality Ireland – your source for the latest industry news. Article by Dave Simpson. Click subscribe to sign up for the Hospitality Ireland print edition.