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Aramark Property Launches New Concierge App

By Dave Simpson

Irish property management company Aramark Property has today (Tuesday March 13) launched “Hero by Aramark”, a bespoke concierge app that allows office staff to avail of a range of popular services from the comfort of their desk.

The ‘Hero by Aramark’ app is available in premium office buildings managed by Aramark Property, and offers services such as dry-cleaning, laundry, clothing alterations, shoe repair, bicycle repair, and car valet. The app is currently available to staff and occupiers of three locations in Dublin 2 – St Stephen’s Green House, Stephen Court and 80 Harcourt Street - with the number of locations due to expand over the coming weeks.

After downloading the free app from the Apple or Google App Stores, the user simply scans a QR code unique to each building, leading them to a list of available services assigned to the property. All orders are serviced onsite, with the exception of dry-cleaning or laundry services which are collected and returned to the user the following day. Aramark intends to expand on the number of options available in the app to popular services such as beauty treatments, yoga & pilates classes, smart device repair, and more.

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Louise Phillips, Managing Director of Aramark Property said, “The future is here. As the largest dedicated property management provider in Ireland with over 40 years’ experience, we produce fresh ideas and challenge the consensus. The Hero by Aramark App does just that. The initiative began as a result of interactions with our clients and our understanding of their tenants’ need for time-saving solutions, the aim of the app is to provide the right service at the right time, delivered in the right way.

“The app is being introduced during a time in which the wellbeing of employees is at the forefront of their employers’ minds. This emerging trend prioritises the development of a positive working environment which makes life easier and more enjoyable for the workforce, while generating greater commitment and productivity for the occupier. The use of concierge apps such as 'Hero by Aramark' are predicted to become the norm in the offices industry over time, so we’re proud to be ahead of the curve with the launch today (Tuesday March 13) of this innovative software.”

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