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Uber Cuts Losses From Eats Business In India With Sale To Zomato

Published on Jan 27 2020 9:30 AM in Food tagged: Trending Posts / uber eats / Zomato

Uber Cuts Losses From Eats Business In India With Sale To Zomato

Uber has sold its loss-making online food-ordering business in India to local rival Zomato in exchange for a 9.99% stake in the startup backed by China's Ant Financial.

Since launching in India in 2017, Uber Eats has struggled to gain market share and is a distant third to Tencent Holdings-backed Swiggy and Zomato.

All three have spent heavily on deals and discounts to attract customers in a highly competitive market.

Uber chief financial officer Nelson Chai said that the move is another demonstration, following its decision to exit Uber Eats South Korea in October 2019, "of our commitment to take a hard look at Eats markets where we do not have a path to leadership".

The San Francisco-based firm, which has promised to be profitable at an operational level by the end of 2021, has been trying to sell the India Eats business for a year, three sources familiar with the talks told Reuters.

It earlier held talks with Swiggy for a similar deal, but those fell through due to valuation and regulatory issues, two of them said. Uber and Swiggy did not respond to requests for comment.

Uber Eats' India operations contributed just 3% of gross bookings for the business globally in the first nine months of last year, while accounting for a quarter of its adjusted operating losses, the company said.

The unit in India made a loss of $61 million for the three months to September 30 on revenue of $20 million, the company said in a filing with the US Securities and Exchange Commission.

Zomato reported a loss of $294 million for the year to March 2019, while Swiggy made a loss of $330 million.

Cutting Losses And Focussing On Strengths

The sale will allow Uber to cut its losses yet keep a stake in a market expected to be worth $15 billion by 2023.

Independent brand consultant Harish Bijoor said that the deal will also allow Uber to focus on its strengths. "It should stick to what its competence is, in terms of being an aggregator of cabs," he said.

Order Numbers

Zomato's orders per month should rise by 10 million from the 38 million to 40 million it was clocking before the deal, a source familiar with the deal said. Swiggy too receives approximately 40 million in monthly orders.

Favouring The Best Deals

The acquisition does not guarantee that all Uber Eats customers will switch to Zomato. Online food delivery customers tend to favour companies offering the best deals, market research shows.

Swiggy Popularity

Consultancy Frost and Sullivan said that even after the acquisition, Swiggy remains arguably the country's leading market player.

"Swiggy’s diversification into a variety of last-mile delivery services, including store, package and home meal deliveries, is expected to offset any potential losses due to Zomato's acquisition of Uber Eats," it said in a note.

News by Reuters, edited by Hospitality Ireland. Click subscribe to sign up for the Hospitality Ireland print edition.

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