Passengers will soon be able to order their groceries to be delivered to the arrivals hall at Helsinki Airport when retailer Alepa launches its Kauppakassi service there on 15 September. Kauppakassi allows you take your groceries home with you straight from the airport after your flight.
Alepa's Kauppakassi is Finland's largest and most well-known online grocery store. Customers select the products they want from the online store and the pick-up time. The products are delivered to a locker at a pick-up point and the customer receives a text message containing a code which opens the locker. Pick-up is available almost 24/7 and the products can often be picked up as soon as three hours after an order is placed.
Finavia, the company which operates the services at Helsinki airport, is investing in developing the passenger experience and aims to offer its customers increasingly varied services. The aim is to ensure passenger satisfaction from their home to the airport and back again.
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Anne Gullstén, director of passenger services at Finavia says, "We want to make the travel experience easy and smooth right up to the door of your home. As part of this, we are strongly developing Helsinki Airport as a shopping location in order to be able to meet the various needs of our passengers. Alepa's Kauppakassi is an excellent addition to our expanding service range. I'm glad that we can offer our customers yet another new way to use services – and the first in the Nordic countries to do so."
According to Jukka Ranua, eCommerce development manager at HOK-Elanto, the demand for online grocery pick-up services is increasing.
"We believe that the airport is a well-suited environment for Kauppakassi. For example, if you arrive from your trip in the middle of the night, it is extremely convenient to have groceries for the whole family waiting packed in a cool box," says Ranua.
The service will be launched with a six-month pilot period, during which it will be tested and developed. The selection includes all the products available at the airport Alepa, with the exception of alcohol and tobacco products. As an introductory offer, the service will be free of charge until 30 September. From 1 October, the price of the service will be €5.