General Industry

Belfast City Airport Receives High Accessibility Rating

By Dave Simpson
Belfast City Airport Receives High Accessibility Rating

Belfast City Airport has retained a "Very Good" rating for accessibility services.

Details

According to a statement published on BelfastCityAirport.com, the airport retain the rating, which is the highest accolade available, following the publication of an annual report conducted by The Civil Aviation Authority (CAA).

Statements

The statement published on BelfastCityAirport.com quoted Belfast City Airport operations manager Judith Davis as saying, "We are thrilled to have been awarded a 'Very Good' accessibility rating once again by the CAA in recognition of our efforts to promote accessibility.

"At Belfast City Airport we view the comfort and safety of all our passengers as a top priority, and staff across all teams are dedicated to ensuring passengers experience a hassle-free, relaxing airport environment.

"Over the past number of years, we have worked hard to implement a variety of innovative measures designed to ensure our airport is accessible to all, and our strong relationships with local disability groups allow us to understand how best to cater to our passengers' needs.

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"We look forward to continuing this record of success throughout the next year and beyond."

The statement published on BelfastCityAirport.com also quoted joint-interim chief executive at the UK CAA as Paul Smith as saying, "The latest report shows the dedicated efforts of airports across the UK to ensure that all passengers receive the standard of service they deserve.

"With 18 airports consistently achieving good or very good ratings, and others demonstrating significant improvements, the industry is making strides in returning accessibility levels to those seen before the Covid-19 pandemic.

"It's also important to acknowledge that there is still a way to go in providing a consistently good service for disabled and less mobile passengers across the industry, particularly for those with more complex needs, and throughout the busier summer months.

"The UK Civil Aviation Authority remains committed to working with airports, airlines, industry stakeholders, and advocacy groups to drive forward further improvements."

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Read More: Belfast City Airport's Aspire Lounge Refurbished

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